Our new research report: Impact of Predictive Technologies and AI in Field Service Management

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A 360 degree intelligent platform that is easy to deploy, learn and use.

Overview
NeoFlow

Designed to supercharge the way your business operates and scales

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FSM REO

Managing property preservation and inspection in real time

Deliver exceptional field service powered by AI Copilot

Value Added Solutions

Discover how FSM Global can impact your business

The innovative AI based range of field service solutions are engineered for different segments & organisations of all sizes

Comprehensive Field Service Management Software

A 360° field service management platform with features built for the future, providing the simplest solution for the most complex problems

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Designed to supercharge the way your business operates and scales

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FSM REO

Unique and robust automation built to manage the complex property preservation industry
FSM AIOps

Transforms IT operations with AI-powered automation and intelligence. Analyze real-time events, gain actionable insights, and optimize infrastructure automation for seamless performance.
FSM VisionAI

AI based visual solution that provides real-time, contextual, and actionable intelligence for a wide range of industries
FSM Connect

A comprehensive IoT platform built to be secure and intelligent, that offers full control of your infrastructure
FSM Assist

Remote Video Assistance platform crafted to empower field teams with live video support for in-person inspections and audits

Empower your teams with FSM Grid

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Industry-leading technology for forward-thinking companies

Missed appointments, delays, and a lack of spare parts or key customer information can threaten your ability to achieve maximum productivity and excellent customer service. But when your remote workers have the right tools at the right time, they can spend more time focusing on customers, not paperwork. So put your business on the leading edge with FSM Global software. It’s that good!

Field Service Management Application

Telecommunications

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Field Service Management Software for Small Business

Service Providers

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Field Service Management Companies

Medical Equipment

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Medical Equipment Field Service Software
Field Management Application

Manufacturing

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Service Business Management Software

Property Preservation and Inspection

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Blogs

How to Streamline Steel Industry Operations with Field Service Software
Field Service Management

How to Streamline Steel Industry Operations with Field Serv...

The steel manufacturing sector is one of the biggest contributors to worldwide indus...

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AI Copilot in Field Service Management Software: The Next-Gen Solution for Digital Businesses
AI and Field Service Management

AI Copilot in Field Service Management Software: The Next-G...

Field service businesses today are evolving to stay innovative and competitive. Expl...

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Why Healthcare Facilities Should Prioritize Medical Equipment Field Service Software
Medical Equipment Software

Why Healthcare Facilities Should Prioritize Medical Equipme...

Healthcare facilities are increasingly gaining prominence globally and have begun to...

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How Electrical Field Service Software Can Enhance Your Business’s Competitive Edge
Electrical Software

How Electrical Field Service Software Can Enhance Your Busi...

The electrical field service industry is becoming more challenging day by day, with ...

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Why Your Business Needs Plumbing Field Service Software Today
Plumbing Software

Why Your Business Needs Plumbing Field Service Software Today

Plumbing businesses today must balance efficiency and organization while keeping up ...

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FSM Grid: Your All-in-One Field Service Management Solution for HVAC Businesses
HVAC Software

FSM Grid: Your All-in-One Field Service Management Solution...

The HVAC (Heat, Ventilation, and Air Conditioning) industry is one of the fastest-gr...

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New Peaks, New Pinnacles: FSM Global featured in Gartner’s Market Guide for Field Service Management 2023
Field Service Management

New Peaks, New Pinnacles: FSM Global featured in Gartner’s ...

In the dynamic landscape of field service management, our trailblazing product, ‘FSM...

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How Can A Dispatch Software Transform Field Service Management?
Work Force Management Software

How Can A Dispatch Software Transform Field Service Managem...

Field service management solutions play a critical role in industries such as teleco...

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Enhance Customer experience with innovative Field Service Management Technology
Work Force Management Software

Enhance Customer experience with innovative Field Service M...

Your customer experience is what will make a lasting impression in service managemen...

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Top Trends in Telecom Field Services
Field Service Management

Top Trends in Telecom Field Services

The instant need for more digital connectivity due to Covid-19’s social restri...

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Recent Webinar & Events

We Presented FSM Grid & FSM NeoFlow at the SaaS.Connect 2025

We Presented FSM Grid & FSM NeoFlow at the SaaS.Connect 2025

February 22 - 23, 2025

Coimbatore, India
Showcased FSM Grid & NeoFlow at the 7th Annual Field Service Management India Summit & Awards 2025

Showcased FSM Grid & NeoFlow at the 7th Annual Field Service Management India Summit & Awards 2025

28 January 2025

Mumbai, India
We Exhibited FSM Grid & NeoFlow at the UmagineTN 2025

We Exhibited FSM Grid & NeoFlow at the UmagineTN 2025

January 09 - 10, 2025

Chennai, India
Elevating every aspect service in Field Service Management

Elevating Every Aspect of service in Field Service Management

24-25 Sep 2024

Millennium Airport Hotel, Dubai
Presented at the 6th Field Service Management India Summit

Showcased FSM Grid & NeoFlow at the 6th Field Service Management India Summit 2024

21-22 March 2024

Mumbai, India
We have at the IFPA Knowledge Meet

We presented at the IFPA Knowledge Meet

19 January 2024

Chennai, India
Exhibited in the 5th Annual Field Service Management India Summit 2023

Exhibited in the 5th Annual Field Service Management India Summit 2023

18 - 19 July, 2023

Mumbai, India
We have participated in The Virtual Summit for Leaders in Customer Success, Service & Support

We have participated in The Virtual Summit for Leaders in Customer Success, Service & Support

07 June, 2023
We have exhibited at the Telecoms World Middle East 2023

We have exhibited at the Telecoms World Middle East 2023

30 - 31 May, 2023

The Madinat Jumeirah, Dubai
We have showcased at 21st Edition of the Manufacturing IT Summit 2023

We have showcased at 21st Edition of the Manufacturing IT Summit 2023

15 - 16 February, 2023

Indonesia
We have participated in the 2nd BFSI Digital Advancement Summit 2023

We have participated in the 2nd BFSI Digital Advancement Summit 2023

14 - 15 February, 2023

Mumbai, India

80,000+ Field service users across industries

State-of-the-art connectivity, compatible with all major technology platforms, so your remote technicians can be more productive, more empowered.

82% +

Increase in Issues Resolved by
Technicians on First Visits

30% +

Cost Savings

85% +

Improvement in SLA Compliance

75% +

Improvement in Technician Utilization

+ based on our customer success story

gartnerleft gartnerright

Gartner has recognized us!

Recognized in

Gartner's Market Guide

for Field Service Management 2023

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Recognized as a

‘Niche Player’ in the 2020

Gartner Magic Quadrant for
Field Service Management

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Got mentioned in

Gartner Critical Capabilities

for Field Service Management 2020

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What Our Clients
Say About Us

I am delighted to share my positive experience with the Workforce Management (WFM) solution provided by FSM Global. Since implementing the WFM solution, our workforce management processes have sign... Read More

Ashok Muthu

Director-Group Digital and Analytics

FSM Grid has streamlined our technical department & how work is allocated and tracked. The system is not overly complicated and offers us exactly what we need to assist our clients productively... Read More

A Medical Equipment Industry Customer

Learn how FSM Global software is a quantum leap in field support

Request a free demo today!

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    Recent Awards & Recognition

    • winner 2022
    CIO Field Force