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As the field service industry sees a shift from a reactive to a proactive service model, IoT (Internet of Things) has redefined the way companies operate by delivering real-time equipment data for smarter and more informed decision making. For companies that provide field service, this can mean proactive diagnosis of issues before they become costly failures and result in downtime.
With FSM Grid, companies can now work on a predictive model by integrating the software with IoT and become proactive in deploying services. Thanks to FSM Grid, which enables the use of over 450 IoTs, you can now monitor any changes in your customer’s equipment and dispatch the right engineers that can fix your issue and prevent a negative impact on your bottom line.
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