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If you are working with traditional CRM, ERP, and payroll systems, you will soon realize that they are not equipped to fully address the dynamic challenges in the field service industry. As a field service company, you will require specific information locked into your system so that it can be accessed at the right time to provide your customers with the best customer experience. However, that does not mean you will have to change the current systems that you use. Instead, all you need is a field service software tool that provides effective integration with your systems.
That’s where FSM Grid comes in. Thanks to FSM Grid’s back-office integration capabilities, you have the ability to keep critical information on customers’ history, jobs completed, parts and tasks, product, photos, customer signature, and pricing in sync with your sales and financial systems. It is extremely easy to choose the information you need and share it quickly and seamlessly between the back office and the field with FSM Grid. The software is easy to implement and intuitive and gets you up and running ASAP.
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