How can we help?
Please feel free to contact us.
sales@fsmglobal.com
Recognized as a ‘Niche Player’ in the 2020 Gartner Magic Quadrant for Field Service Management
Niche Players offer strong field service management software products. We have complete portfolios for specific industries & use cases. Some of the best solutions for the needs of service organizations are provided by us, given our price-to-value ratio.
This recognition reflects our good market understanding and product’s affordability. Focus on areas like connected field service (with an IoT gateway and over 450 plug-and-play sensor integrations), automation for proactive maintenance, schedule optimization, etc helps us give enhanced customer value.
We are known for the shortest implementation durations, while still having robust functionality. Some capabilities, particularly in the back-office area are noticeable. E.g., returns management, robotic process automation (RPA) – used for interfacing with shipping software and ERP systems and a new equipment approval workflow connected to our customer portal.
Request for a free demo today!
Gartner, Magic Quadrant for Field Service Management, 6 July 2020, Jim Robinson, Naved Rashid
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from FSM Global
Latest From Blogs
FSM Nova: The AI Copilot Revolutionizing Productivity Across Indust...July 16, 2025
As technology continues to evolve, transforming industries and redefining how we wor...
5 Signs Your Business Needs a Modern Field Service Management SolutionJuly 15, 2025
Running a field services business is complicated and requires extensive coordination...
Real Estate Owned (REO)
FSM REO brings a new level of Efficiency to Managing Property Preservation for everyone involved- from Asset Owners, Mortgage S...
Download BrochureExplore recent projects
Technician & Inventory tracking solution for a technology Company
Provider of computer hardware, software, cloud solutions and IT services
Download
Implementation of WFMS for a leading Retail Asset Audit Company
The Client is an UK based international business focused on delivering sustainable solutions to complex facilities management i...
DownloadCreating A Customer First Approach in Field Operations
The field service industry has long been plagued by a persistent set of customer complaints. Many of these revolve around appointment scheduling problems, missed appointments, l...
Download