FSM Connect

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sales@fsmglobal.com

FSM Connect from fsmglobal is a comprehensive suite of IoT tools that offers full control of your cell tower and related equipment.

Leveraging upon our industry proven IoT experience and platforms, CTM enables you to monitor and control all your data from a remote central location, offering you constant control over your technical and power equipment.

The ecosystem of sensors, Gateway and the software platform works together to enable network operators to remotely assess operating metrics such as fuel consumptions, battery level, power consumptions, operating temperatures and to set customized real time alerts.

Energy Management

Energy metering
Automatic power switching
Generator monitoring & control
Temperature monitoring & control
Battery health monitoring & control

Remote Surveillance

Perimeter security
Unauthorized motion detection & alert
Intruder alert and tamper detection
Smoke and heat sensors to detect fires
Door open and close detection

Asset
Monitoring

Asset tracking and alerts
Predictive maintenance
Asset performance report

Diesel Generator Management

Fuel level monitoring
Automatic switching
Energy output monitoring
Abnormal fuel usage alert
Access Control & Intruder protection

HVAC

Temperature and humidity control
Automatic HVAC switching

Platform Features

An all integrated hardware platform – out-of-the-box capabilities of this IoT suite include

DC Energy Measurements Tenant-wise
AC Energy Measurements of Grid and Generator
Management of Battery, Generator, Fuel

Easily integrate with 3rd party equipment viz. PIU systems, Diesel Generator Controllers, SPS, SMPS, UPS, Air Conditioners / FCU, etc.

Device management capabilities for FOTA & Remote Configuration Updates via MQTT, SNMP

Supports data management, health diagnostics, alarm/events via SNMP, MQTT, REST API with 3rd party software solutions

Ready-implementation of communication interfaces such as RS232, MODBUS/RS485, DIOs, ADCs.

Support of cellular & wireless protocols LTE/3G, LoRa, Wi-Fi (multiple SSID), BLE.

Modular design – supports multiple connectivity mechanisms, future-ready.

Standardized device definition – data, capabilities, events as normalized JSON.

Environment Sensors – Temperature, Humidity, Smoke & Fire

Pre-built integration with IBM Watson & Google Cloud Platform

512MB RAM, upto 8GB storage for offline data in LIFO/FIFO mode.

Auto-device discovery via CAN, MODBUS, SNMP etc.

Modular design – supports multiple connectivity mechanisms, future-ready.

3rd Party proprietary APIs integration support

Integrated Python Edge Analytics engine.

Benefits of Telecom Field Service Management Software

Here are some compelling benefits of FSM Connect field service management software:

Impressive Visibility:

With this platform, you get to have a birds’ eye view of everything on the field, including equipment, customer, and field operation visibility. It will help you enhance your customers’ experience.

Efficiency:

Not only will you be able to manage all your assets, but you will have the advantage of assigning the right technicians to the right jobs and equipment, increasing your overall efficiency and driving customer satisfaction through the roof.

Boosted Revenue:

Thanks to real-time information of parts, assets, and contracts, you will be able to generate more field service revenue by planning for repairs and avoiding costly emergencies.

Proactive Customer Service:

The field service management software with its varied tools will help your technicians deliver excellent customer service proactively without you needing to be present on-site.