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FSM Connect

A comprehensive suite of IoT tools that offers full control of your infrastructure

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FSM Connect from fsmglobal is a comprehensive suite of IoT tools that offers full control of your cell tower and related equipment.

Leveraging upon our industry proven IoT experience and platforms, CTM enables you to monitor and control all your data from a remote central location, offering you constant control over your technical and power equipment.

The ecosystem of sensors, Gateway and the software platform works together to enable network operators to remotely assess operating metrics such as fuel consumptions, battery level, power consumptions, operating temperatures and to set customized real time alerts.

FSM Connect
Energy Management

Energy Management

  • Energy metering
  • Automatic power switching
  • Generator monitoring & control
  • Temperature monitoring & control
  • Battery health monitoring & control
Remote Surveillance

Remote Surveillance

  • Perimeter security
  • Unauthorized motion detection & alert
  • Intruder alert and tamper detection
  • Smoke and heat sensors to detect fires
  • Door open and close detection
Asset Monitoring


  • Asset tracking and alerts
  • Predictive maintenance
  • Asset performance report
Diesel Generator Management

Diesel Generator Management

  • Fuel level monitoring
  • Automatic switching
  • Energy output monitoring
  • Abnormal fuel usage alert
  • Access Control & Intruder protection


  • Temperature and humidity control
  • Automatic HVAC switching
Platform Features
An all integrated hardware platform – out-of-the-box capabilities of this IoT suite include
  • DC Energy Measurements Tenant-wise
  • AC Energy Measurements of Grid and Generator
  • Management of Battery, Generator, Fuel
Easily integrate with 3rd party equipment viz. PIU systems, Diesel Generator Controllers, SPS, SMPS, UPS, Air Conditioners / FCU, etc.
Device management capabilities for FOTA & Remote Configuration Updates via MQTT, SNMP
Supports data management, health diagnostics, alarm/events via SNMP, MQTT, REST API with 3rd party software solutions
Ready-implementation of communication interfaces such as RS232, MODBUS/RS485, DIOs, ADCs.
Support of cellular & wireless protocols LTE/3G, LoRa, Wi-Fi (multiple SSID), BLE.
Modular design – supports multiple connectivity mechanisms, future-ready.
Standardized device definition – data, capabilities, events as normalized JSON.
Environment Sensors – Temperature, Humidity, Smoke & Fire
Pre-built integration with IBM Watson & Google Cloud Platform
512MB RAM, upto 8GB storage for offline data in LIFO/FIFO mode.
Auto-device discovery via CAN, MODBUS, SNMP etc.
Modular design – supports multiple connectivity mechanisms, future-ready.
3rd Party proprietary APIs integration support
Integrated Python Edge Analytics engine.
Benefits of Telecom Field Service Management Software
Here are some compelling benefits of FSM Connect field service management software:

Impressive Visibility:

With this platform, you get to have a birds’ eye view of everything on the field, including equipment, customer, and field operation visibility. It will help you enhance your customers’ experience.


Not only will you be able to manage all your assets, but you will have the advantage of assigning the right technicians to the right jobs and equipment, increasing your overall efficiency and driving customer satisfaction through the roof.

Boosted Revenue:

Thanks to real-time information of parts, assets, and contracts, you will be able to generate more field service revenue by planning for repairs and avoiding costly emergencies.

Proactive Customer Service:

The field service management software with its varied tools will help your technicians deliver excellent customer service proactively without you needing to be present on-site.

Interested in learning more about our services?

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