FSM REO

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sales@fsmglobal.com

Real Estate Owned

Being a property inspection specialist is a tricky job. You will need to schedule appointments, dispatch your team effectively, generate invoices, track payments, and more. With FSM REO, you can do all that and more.

We offer a highly versatile and robust field service tool that offers deep insights that help you manage real estate properties from a single platform.

This highly intuitive software can be integrated seamlessly into CRM, ERP, Accounting/invoicing systems, Inspection Estimate Systems and other Mobile Partner systems allowing businesses to focus on their competencies.

With FSM REO, businesses can add subcontractors to the platform and monitor the work order progress in real-time.

Property Management

Today’s real estate property managers are under a lot of pressure to accomplish more with fewer resources and time. FSM REO makes it easier to handle property and facility management businesses while complying with regulatory standards and maintaining property infrastructure and assets.

FSM REO Key Features

General Information

Associated Vendors

Vacant property
registration

Addresses

Occupancy details

Contacts details

Lock details

Code violations

Special instructions

Utilities details

Images of a
property

Information on each
Individual unit

Work category-wise
cost breakup

Units with work requests (tasks) wise Federal Housing Administration (FHA) over allowable

Vendor Management

With FSM REO, businesses can connect with local and national service providers and vendors through effective communication tools. Thanks to the tool, they can manage subcontractors on a single platform without visiting another portal.

In addition, you can create work orders and push them to third-party vendors who can manage subcontractors, accept or reject work orders, create estimates on the portal, and manage the payment of subcontractors through a streamlined process.

Customer Management

With FSM REO, you can now create and manage customer accounts with relevant details like Line item pricing model definition, SLA mapping, auto-approval, and cancellation rule management, property access-group rules setup, auto triggering set up, and more .

With the online customer portal, your customers will have the ability to upload their orders directly into the system and get real-time status updates, resulting in higher customer satisfaction.

Order Management

FSM REO provides robust work order management solutions with real-time visibility of order status and audit history.

With the help of an easy-to-use dashboard, field service managers can manage and create all types of orders including inspection and preservation orders, landscaping and painting orders, repairs orders, contract orders, vendor estimates, Bids and client orders. In addition, managers can also create Vacant Property Registration (VPR), Utility orders for electrical, gas, water, and sewer, and code violation orders.

Automation

With FSM REO, field services can assign orders both manually and automatically. Our software tool can quickly and efficiently assign properties to vendors while considering multiple factors like specific vendor, vendor score, capacity, drive time, and territory mapping to get the best possible fit for the client’s service.

It also has the option of auto triggering where a set of line items is automatically triggered against a property based on regular intervals that are set. It also performs bulk property reassignments to other vendors.

Case and Communication

FSM REO allows field services businesses to manage their communication effectively including handling internal ticketing, communication between vendors, communication between clients and departments, etc.

Users also have the option to open up a case against any property management order to follow-up and close. FSM REO also offers real-time visibility for tracking the status of an order.

Interested in learning more about our services?

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