What our clients say about us!
With FSM Grid's new mobile solution,
we can triple our technician to dispatcher ratio
With FSM Grid’s new mobile solution, we can triple our technician to dispatcher ratio, making our people more efficient and saving us significant cost. Right from our operations center, we now have complete control of all that is happening.
Ken Lilley, Manager of Field Technicians
Volt Information Sciences
We are thrilled with the results of using the
FSM Grid solution.
We can now communicate effectively with all of our field service technicians and subcontractors. We know what is going on all the time with every aspect of our field service operations, from scheduling our vendor’s technicians right from our call centers, to reviewing how our field assets are performing. We have seen quantifiable results and we now need fewer dispatchers, we have almost eliminated missed appointments and our collections rate has doubled. Reliability has also been great. Truly a fantastic solution!